AI Receptionist South Africa | Front Desk 360

Losing jobs to slow replies?

Your front desk runs itself.

Your own AI receptionist answers every WhatsApp in seconds, qualifies the lead, books the job, follows up, and grows your Google reviews.
It even talks to visitors live on your website.

Book a free demo

Test it live, free. No forms, no sign-up.

No lock-in, cancel anytime Live in about a month POPIA-aware setup
Front Desk 360Front Desk 360
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I keep losing jobs, I can't reply fast enough 😩
now
That's what I fix 👋 I'm Jade. Instant replies, day and night. Free demo?
now ✓✓
Yes please!
now
Booked ✓ Tomorrow 10am.
Reminder sent.
now ✓✓
Tap a question, or type your own ↓
Live on your website
Front Desk 360
Talking out loud, in real time
Visitors speak to your agent right on your website. It answers and books the job before they leave.
Hi Thandi, just checking in on your kitchen quote. Still keen? Happy to help.
09:15 ✓✓
Hi, yes. When can you start?
12:48
Great! I can pencil you in for a free site visit this week. Does Thursday work?
12:48 ✓✓
Thursday is perfect.
12:51
Thanks for choosing us, Thandi! How did we do? Leave a quick Google review ⭐
now ✓✓
T
Thandi M.
★★★★★
"Fast, friendly and booked me in the same day. Highly recommend!"
The real cost of missed enquiries

You're not losing customers.
You're handing them over.

Slow replies send customers to a faster business, and every missed enquiry is money lost. See roughly what it could be costing you.

The cost of waiting

What are you losing each week?

Drag the two sliders to match your business.

Messages & enquiries missed each week3
Average value of one jobR1,500
Your rough loss Estimate
Money you could be losing −R18,000/mo
Money Front Desk 360 could help you win back +R10,800/mo
On these numbers, that's about ~12 jobs a month that could be going to a faster business, roughly R216,000 a year.
Book a free demo
Illustrative estimate only. It assumes you win back roughly 6 in 10 missed enquiries; real results depend on your setup, availability and how your customers respond.
The difference, in detail

The same enquiries, two outcomes. Here is what changes the day your front desk goes live.

Without Front Desk 360
−R216,000
Estimated lost revenue a year
Missed enquiries / week3 enquiries
Jobs lost per month~12 jobs
After-hours enquiries capturedUsually missed
Follow-ups sent automaticallyNone
Customers who go elsewhereMost of them
VS
With Front Desk 360
Every job, caught
Built to catch the work you're losing now.
Every enquiry answered24 / 7 / 365
Every WhatsApp replied toInstantly
After-hours bookings capturedCovered 24/7
Automated follow-ups sentEvery time
Jobs recovered per monthMore, not lost
The fix

Now your front desk never sleeps.

Not a chatbot. Your own agent answers WhatsApp and your website, books jobs, follows up, and asks for reviews.

WhatsApp Sales Agent

Turn WhatsApp into a sales system.

Customers ask, send photos and leave voice notes on WhatsApp. Your agent handles it all on a brand-new number we set up for you, qualifies the lead, books the appointment, and follows up to win the job.

  • Answers questions and qualifies leads
  • Understands voice notes and images
  • Books and reschedules appointments
  • Follows up when leads go quiet
Try it on WhatsApp
Website Voice Agent

Your website talks back, out loud.

Most websites just sit there waiting for a form. Your own agent lets visitors talk to it out loud, in real time, qualifying them, capturing details, and turning a quiet site into booked work.

  • Answers in real time, built around your business, not a generic chatbot
  • Answers service questions and captures leads
  • Helps request a quote or book on the spot
  • Carries the chat through to WhatsApp
Talk to the voice agent
frontdesk360.co.za
A personalised agent answering a visitor right on the website
Smart Follow-Ups

Follow up on everything, automatically.

The follow-ups you never get around to, done for you: re-engaging leads who didn't book, chasing quotes, checking in after a job, and winning back old customers.

  • Re-engages leads who enquired but did not book
  • Chases quotes and pending decisions
  • Checks in after the job: delivery, treatment, support
  • Reminders, win-backs and reactivating past customers
Talk to Jade
Growing your Google reviews

Turn happy customers into Google reviews.

People check your reviews before they call. After each job, your agent asks the customer for a review and sends the link. Honest reviews from real customers only.

  • Asks for a review after every completed job
  • Sends your correct Google review link
  • Notifies you and helps you reply
  • No fake reviews, no shortcuts
Talk to Jade
Apex Renovations
Rate and review
Thandi M.
Thandi M.
Posting publicly across Google
★★★★★
From quote to clean-up they were spot on. Finished on time and the finish is beautiful. Highly recommend!
Add photos
Posted to Google. Another genuine review from a happy customer.
Built around you

Your customers deal with you. Not with us.

Every message and reply goes out in your name. Your customers never see us. To them it's just your team, always there.

Your name on everything

Your business name signs every WhatsApp, answers on your website, and replies to every Google review. Customers only ever see you.

Set up around your business

We set it up with your services, prices, areas, and the way you speak, so it sounds like your business, because it is.

Your own dashboard, your data

Log in to your own dashboard to see every chat, customer, and booking. It is yours from the very first day.

Works with the tools you already use

WhatsApp Google Calendar Your Website Google Business Profile

Your customers keep using the channels they already know, like WhatsApp, your website and Google. For you, it all lives in one simple Front Desk 360 dashboard, and we set it up and show you how it works.

Set up properly, From day one.

We build it around your business, go live with you, and make sure you're happy before we hand it over.

01

We learn your business

Your services, areas, FAQs, prices, booking rules, and tone. We build everything around how your business actually works.

02

We build your agent

Your website chat and WhatsApp flows, lead qualification, follow-ups, bookings, and review requests, all set up for you.

03

We connect your channels

Website chat, WhatsApp, forms, booking links, and review links, all connected and tested until the replies sound right.

04

You go live, in control

Your agent goes live and handles enquiries, and you can watch every conversation and jump in anytime from your dashboard.

Three ways to handle enquiries. Only one keeps up.

Do it all yourself, hire a receptionist, or let your front desk handle every enquiry. Here's how they compare.

What matters
Do it yourselfYou & your team
Hire a receptionistA full salary
Front Desk 360One monthly feeRecommended
Answers 24/7, after hours & weekends
Asleep or on a job
Office hours only
Always on
Replies in seconds, every time
~When you're free
~One at a time
Instantly
Handles WhatsApp & website together
One thing at a time
~One channel
Both at once
Never sick, on leave, or off-shift
You need a break
Leave & sick days
Every day
Books jobs & sends reminders automatically
Manual & easy to forget
~By hand
Done for you
Follows up every single lead
Leads go cold
~If they remember
Every time
What it really costs you
Lost jobs
A full salary
Far less than a hire
← swipe to compare →

Less than one recovered job a month, working every hour you don't.

Try it live

You do the job. Your front desk handles the rest.

Start on WhatsApp, where your customers already are. Add a voice for your website and phone, then let one agent handle every channel. No long contracts, cancel anytime.

Every package includes the full Front Desk 360 platform
Your own AI agent Unified inbox: WhatsApp, email & SMS Dashboard & weekly reporting
FD Core
WhatsApp Front Desk
Stop losing jobs to slow WhatsApp replies, and turn happy customers into more 5-star Google reviews. Your own AI agent lives on WhatsApp, answers in seconds, qualifies, books, and follows up.
Google Reviews Full CRM
Book a demo
What's included
WhatsApp Sales Agent (24/7)
Lead Qualification
Appointment Booking & Reminders
Smart Follow-Ups
Google Review Engine (past customers + post-job)
Full CRM, Unified Inbox & Dashboard
Weekly Reporting
Website Voice Agent & Inbound Phone
Social Inbox: Facebook, Instagram & Email
Includes up to 500 WhatsApp conversations/mo. Additional usage billed separately.
FD 360
Complete Front Desk 360
We run your whole front desk across every channel, and grow it for you. Everything in Voice Front Desk, plus Facebook, Instagram, and email, all handled by one agent.
Voice + Phone Managed
Book a demo
Everything in FD Pro, plus
Social Inbox: Facebook, Instagram & Email
Lead Nurturing Sequences
Google Business Profile Help
Review Response Assistance
Monthly Strategy Call
Every message, on every channel, organised and visible in one place.

Includes up to 1,000 WhatsApp conversations/mo, plus a monthly voice allowance. Additional usage billed separately.
Fair usage limits apply to every package. WhatsApp conversations are counted each month.
Need more? Just message us on WhatsApp and we will help.

Want us to manage everything? Custom quoted.

We build it, run it, and manage it every month. You just receive the bookings and notifications. Priced based on your business size and what you need. Contact us and we will put together a quote for you.

Discuss full management

Your trade is different. The problem isn't.

Whatever your trade, customers expect a fast reply. Front Desk 360 handles that, so you can focus on the job.

Real Estate Agents
Contractors & Builders
Solar & Backup Power
Property Management
Air Conditioning & Refrigeration
Roofers & Waterproofing
Panel Beaters & Mechanics
Medical & Dental
Water Backup & Filtration
Security & CCTV
Plumbers
Electricians
Landscaping
Pest Control
Salons & Spas
Restaurants

Your business. Your conversations.

Manage every conversation, lead and booking from your own dashboard. Front Desk 360 runs in the background, so you stay in control.

See every conversation

Every WhatsApp message, website chat, and booking is logged in your dashboard. Read every conversation from your phone or laptop, any time.

Jump in anytime

If a conversation needs your personal touch, jump straight in. Your agent hands it over smoothly and the customer never feels the difference.

Every enquiry notified

Every new lead, booking, and missed enquiry triggers an instant notification, so nothing slips through and you always know what is happening.

Active subscription, full access

While you are subscribed you keep full access to your dashboard, conversations, leads, and bookings. Cancel, and your front desk stops running.

Straight answers

Still not sure? Try the front desk on this page right now and see how it handles a real conversation.

Your Assistant Is Live. Try It Now.
Click below to talk to your front desk live, right here on this page. No forms. No sales call. Just the system running live.
By chatting with FD360, you agree your message may be handled by our AI front desk to answer questions, help with bookings, and follow up. We respect POPIA and only use your information to respond to your enquiry. Reply STOP if you do not want further messages from us. Privacy & POPIA.
How does Front Desk 360 help me get more jobs?

Most businesses do not lose jobs because they are bad at the work. They lose jobs because they reply too late. Front Desk 360 replies to your WhatsApps and website visitors in seconds, and follows up properly, so fewer leads go cold.

Is this just a chatbot or ChatGPT?

No. ChatGPT is a general assistant you ask questions. Your agent is trained around your business, including its services, prices and booking rules, and she actually works your front desk: she answers, qualifies, books, follows up, and asks for Google reviews. A real conversation, not canned menu replies.

Do I get my own agent?

Yes. Jade is our agent. Yours gets her own name, voice and personality, built around your business, not a shared bot everyone else also uses.

Will this change my WhatsApp number or mess with my current setup?

No. You get your own dedicated FD360 number, and your live agent runs on that, it is her line. Because everything she handles lands on one number, you can see exactly how many messages, enquiries, and bookings your front desk brings in, and watch it working with real numbers. Your current number, phone, and setup carry on exactly as they are, and if you ever stop, there is nothing on your side to undo.

Will my customers know they are speaking to a system?

What your customers notice first is that the reply is fast, clear, and professional. The goal is not to sound robotic. The goal is to give your customers a better experience than a slow reply or no reply at all. If a customer asks directly whether they are speaking to a person, your front desk is honest and lets them know it is a digital assistant, not a person.

Judge it for yourself.

How long does it take to set everything up?

Most agents go live in about a month, depending on how complex your setup is and how quickly you can provide your onboarding information. Once we are both happy, we activate and go live.

What if I decide it is not for me?

There are no long contracts. You can cancel with one month's notice, and because your agent runs on its own FD360 number, there is nothing on your side to undo. Front Desk 360 is a managed service, so your subscription is what keeps your agent, conversations, and setup running. Access ends when you cancel. Not sure yet? Start with a free demo, no obligation.

Stop losing jobs to businesses that reply faster.

Talk to Jade on this page right now, then picture one built just for your business.

You do the work. We handle the rest.

See it in action, free. No lock-in, cancel anytime.